CARE Waitakere Trust is an organisation based in West Auckland that provides professional counselling services to local community members needing support.
In early 2023, CARE Waitakere planned to move to new premises in Henderson and required a complete furniture setup.
They engaged GHD Design to manage the project, including finding a suitable vendor to plan, quote, procure and install the fit-out. GHD Design trusted OfficeMax to execute the project as they had collaborated with Craig Etwell, Specialist Sales – Interiors, on projects in the past.
CARE Waitakere Trust furniture fitout gallery
The Challenge
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Drawing on a new canvas: Designing the space from scratch with a wide range of furniture, a unique setup for each room, and selecting a colour scheme that is warm and welcoming.
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Specified timeline: A vast and complex project that GHD Design and OfficeMax had to deliver per CARE Waitakere's committed move-in date for the premises.
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Fit within budget: Select the best fit-out options for the space within the allocated budget without compromising the quality.
The Solution
We understood the project's complexity and that the timeline of each stage was crucial to its success, so the tasks were meticulously planned and scheduled. We ensured all parties were kept in the loop throughout each process stage, which included submitting proposals, showroom visits, arranging material samples, finalisation, and installation.
"We communicated our needs to GHD Design and OfficeMax. We were delighted to see how well they were prepared with design, layout and the furniture fit-out options aligned with our requirements."
Kathy Clist,
CEO/Clinical Manager, CARE Waitakere Trust
Showroom visit:
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Executive Workstation: The client was instantly impressed with the Switch Electric Executive Workstation that could adjust the height, integrated storage system and a modesty panel. This was a straight yes from the CEO.
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Block Reception Counter: The clients were shown the reception counter at the Highbrook office entrance and instantly liked it. The Block Reception unit has a counter front, is contemporary styled and has wheelchair access.
"The showroom tour in Highbrook gave us a better understanding of our selections. We tried other furniture items, including the height-adjustable executive workstation, which was quite innovative and an excellent addition to our workplace."
Kathy Clist,
CEO/Clinical Manager, CARE Waitakere Trust
"In each step of the selection process, they ensured we did not sacrifice quality over price and demonstrated to us the best furniture options available. We were not overwhelmed by too many options and made informed choices."
Kathy Clist,
CEO/Clinical Manager, CARE Waitakere Trust
Final selection: Besides selecting the Executive Workstation and Block Reception Counter during the showroom visit - the final order included:
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37 Frankie Armchairs, including the bolster for each armchair.
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12 Neo Reception Chairs in two different fabrics were selected because of the generous sizing of the chair.
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Twenty-five pieces of Custom Modular Seating covered in multiple fabrics.
CARE Waitakere Trust furniture fitout gallery
"GHD Design and OfficeMax made the process easy for us, from the proposal stage to selection and installation. It was a complex project with a firm timeline, and they delivered it with professionalism and courtesy. If we were to do another project, I could trust them with it completely."
Kathy Clist,
CEO/Clinical Manager, CARE Waitakere Trust
The Results
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The fit-out brought a state-of-the-art look to their newly opened counselling and office spaces with a selection of colourful, custom-made comfortable chairs, sofas, lounges, and tables.
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The showroom visits allowed product demonstrations, viewing the pre-selected products in person and selecting from a broader range of furniture options showcased.
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Turned a complex project with multiple stakeholders into a smooth operation and delivered through meticulous planning and without any concerns from the client.
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The target date was accomplished, and the space was ready to open for the public as per CARE Waitakere's schedule.
"Our staff love the look of our new premises. They commend our furniture selection, colour scheme, and complete setup. The fit-outs are comfortable and complement the warm environment we've created here. We've received some amazing feedback from our clients as well."
Kathy Clist,
CEO/Clinical Manager, CARE Waitakere Trust
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