Buller Health's newly established facility, Te Rau Kawakawa, offers a comprehensive range of services, including general practice, acute care, and primary birthing, reflecting the broad scope of services provided.
The medical centre was built to handle a steady flow of people. Patients, visitors and healthcare staff would move through the space each day. To serve these diverse needs, the facility required tailored furniture for each zone and room type.
OfficeMax worked closely with Karen Robb, Project Manager at Health New Zealand, Te Whatu Ora and coordinated with multiple suppliers to source and deliver quality furniture. Each item needed to meet the Ministry of Health NZ standards while remaining cost-effective, durable, and fit for purpose.
This project showcases OfficeMax’s ability to deliver end-to-end furniture fitout solutions tailored for complex healthcare environments.
Te Rau Kawakawa furniture fitout gallery
The Solution
OfficeMax Furniture Specialist Nicolle Banks and National Sales Manager for Interiors, Troy Mihaere, assessed their requirements:
Some key furniture items selected:
- Comfort guest chairs and Prime recliners, which are specifically designed for Healthcare and Aged Care facilities.
- Duo purpose-built maternity chair with rear locking wheels and foot tray
- Different types of chairs for public waiting areas and consultation rooms, including Martina Timber chairs, Newtown Midback seating couches, and Apollo Beam modular multi-seat chairs
- Purpose-designed small round tables and ottomans for children’s areas
- Lockable office storage cabinets and lockers
- Other items including desks, chairs, flip tables, desk drawers, and mountable screens required for staff workstations and conference rooms.
“The furniture fitout component of our new health facility in Westport has certainly enhanced the overall look and feel of the building. The furniture is modern, fit for purpose, and easily cared for, i.e., wipeable fabrics, and the products have warranties for our assurance.”
Karen Robb, Project Manager, Health New Zealand, Te Whatu Ora
Delivery and installation: OfficeMax Interiors Project Manager Olivia Duenas developed a detailed delivery schedule across five separate runs, ensuring each phase aligned with key project milestones. She also issued regular status reports to keep stakeholders informed throughout the process.
Early logistics planning: We engaged freight partners and installers early in the project to ensure smooth, on-site coordination.
Streamlined on-site setup: All items were tagged by room and area, then organised to match phasing requirements. This sequencing allowed for efficient, staged installation with minimal disruption.
“A highlight of the process was OfficeMax’s capability to be fluid with the furniture delivery dates. Their ability to store furniture until we were in a position to receive it was invaluable. Also, the care taken during installation was excellent. Nicolle and her colleague were on site facilitating the delivery, ensuring packaging was removed, and wiping down furniture so it was ready for use.”
Karen Robb, Project Manager, Health New Zealand, Te Whatu Ora
Te Rau Kawakawa furniture fitout gallery
The Results
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Seamlessly completed project: Anticipating all possible scenarios, including planning procurement, delivery, and installation - paid off in a big way. The project was delivered smoothly and on time - a result of detailed early planning.
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High quality furniture: All furniture manufactured and supplied was tailored to the needs of each facility space, meeting high standard requirements for healthcare.
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Grand public opening: Te Rau Kawakawa opened its doors with a grand public reception. It was lauded for its warm and welcoming ambience and dynamic, ergonomic furniture suitable for all age groups.
“The community and staff were genuinely impressed, particularly with the large main waiting space fitted with a variety of seating options and areas to cater for everyone.”
Karen Robb, Project Manager, Health New Zealand, Te Whatu Ora
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